Our Unique Process
Our photo restoration process takes a comprehensive approach that provides clients with the combined best efforts of many very talented restorers. It goes beyond the technological limits of a piece of software. Quality photo restoration involves experience, care, judgment, research and the desire to give our clients a beautiful photo that had always meant so much but was thought beyond repair.
Several restorers work on each of our projects. As is often the case, different artists have different strengths. For example, some of our restorers have a special talent with skin color or texture, others with removing paper texture, and others with matching grain and combining photos.
Each photo is assigned to two or three restorers depending on the type of damage. The Lead Artist then assesses the work, take the best of each artist’s efforts, combine them, and pull it all together into a final product.
How Much Does It Cost?
Unlike other companies, we don’t do photo restorations for a flat fee. Because every restoration job is unique, each photo restoration cost must be individually quoted. When you send us your photo or upload your scan, we will evaluate it and quote the cost of your restoration based on the extent of the damage.
Prices start at $150. An average restoration is approximately $250, an extreme restoration can be $500 or more.
Request a Quote
Our quote lets you know the total restoration cost before work begins. Requesting a quote puts you under no obligation to purchase our services. If we do not feel an acceptable restoration can be achieved, we’ll let you know and may offer advice on a reasonable next step. Request your no obligation quote here.
Please note: Although we can repair almost every kind of damage imaginable, unfortunately, we cannot fix an out of focus image.
All final restorations are delivered via email or download, unless otherwise requested. All restoration/editing quotes include scanning and general cleanup of your photo. The accepted e-mailed quote shall be binding. Quotes remain in effect for 30 days from date issued.
How Long Does It Take?
The entire photo restoration process, from acceptance of the estimate to delivery of the restored photo, generally takes 15-20 business days. If you are ordering prints it may be a few days longer. If you want to have the restored photo for a special occasion or holiday, please allow us enough time. If necessary, your project can be done on a rush basis, but a rush fee will be applied.
At certain times of the year, such as December, our volume is particularly heavy and turnaround times may be longer. Current turnaround times are posted on this website during high volume seasons.
A quality photo restoration starts with a high-resolution scan of at least 600DPI. We’ve put together this guide to help you get started. If you’d like to upload your own scan for a quote please use this form.
Alternatively, we can take care of the scanning for you. We ask that you send us a snapshot of your photo which you can take with your phone so that we can provide a quote.
If you’re happy with the quote, you then put your photo in a box, send it in, and well take care of the rest – from professional scanning to photo prints delivered to your door.
If you’d like to upload a snapshot for a quote please use this form. You can upload directly from your phone.
We have expanded our services and now produce prints for our restoration customers. When you place your order please let us know the size and quantity of prints you would like. We’ll take care of having them produced and then shipped to your door. As always you will still receive your final restored photo in a digital format as well.
Once you receive your quote, if you would like to proceed, we will provide you a link for payment. We accept personal and business checks, all major credit cards and PayPal.
Your Satisfaction Is Guaranteed!
If you are not satisfied with your restored photo, we will work with you until you are, or we will promptly return your money.* Thirty (30) days after final delivery, the project is considered accepted and no longer eligible for additional changes or a refund.
* We do have one exception to our money back guarantee. Occasionally when quoting a restoration, we advise a customer that the damage to their photo is too extensive for us to achieve a level of restoration we would consider deliverable. If the customer requests that we give it a try anyway, we will do our best as always, but cannot offer a money back guarantee.